Privacy Policy
GiftStep respects your privacy. This policy explains what information we collect when you shop for branded sneakers at discount prices, why we collect it, and how it is handled. It applies to every order placed through our online store.
Information we collect
- Order details: the items you buy, your selected sizes, and your delivery address, so we can prepare and ship your sneakers.
- Contact details: your name, email address, and phone number so we can confirm your order and send tracking updates.
- Payment information: processed through our secure checkout. Payment details are handled by the payment provider and are not stored by us.
- Usage data: basic information about how you browse the store, which helps us keep the site working properly.
How we use your information
We use your details to process orders, arrange delivery, and answer your questions. Orders ship with a tracking number, and we use your contact information to share that number with you. Shipping takes 7-15 business days. If you contact us by WhatsApp or through the contact form, we use your message to help with your order.
We do not sell your personal information. We share only what is needed with the partners who help us run the store, such as payment processors and delivery services.
Shipping and returns
Free shipping applies to orders over $50. Returns are accepted within 30 days of delivery, and any information you provide during a return is used only to handle that request.
Cookies
Our site uses cookies to remember your cart and keep your session secure. You can manage cookies in your browser settings, though some parts of the checkout may not work without them.
Your choices
You may ask to view, correct, or delete the personal information we hold about you. Send your request through the contact form or by WhatsApp, and we will respond as soon as we can.
Security
Our checkout is secure, and we take reasonable steps to protect the information you share with us. No online transmission is completely risk-free, so please keep your account details private.
Contact
Questions about this policy? Reach us by WhatsApp or through the contact form, and we will be glad to help.